What our Clients Say

We build relationships with our clients over time. We take a partnership approach founded on our ability to offer an agile, responsive and high quality service that offers added value at a competitive rate.

Selected Client list 

  • University College London
  • Bristol Family Mediation
  • Cardiff University
  • DVLA*
  • East Herts District Council
  • HM Prison Eastwood Park
  • FTSE100 Company
  • FTSE100 Company
  • Gateshead Council
  • Intellectual Property Office*
  • International NGO
  • Jobs in Mind
  • Llamau Ltd
  • NHS Somerset
  • Nottingham University Hospitals
  • Non-Departmental Public Body
  • Plan International
  • Private Sector Clients in Defence, Finance, Property & Transport


  • Serco
  • SOAS (The School of Oriental and African Studies)
  • South Derbyshire District Council
  • South Holland District Council
  • The Wallich
  • University of West of England (UWE)
  • University of Worcester
  • Wolverhampton Mediation Service
* In partnership with Premier Partnerships Ltd.


Feedback from Course Commissioners

Mediation Skills Overview (1 day)

“From the outset, the proposal was clear about what we were getting. Steve was open and flexible in designing and adjusting the course. They delivered what they said they would do by drilling into the issues our business is dealing with through some excellent preparatory work that involved participants and built the course around that. The trainers were friendly and approachable and good at what they did. All our country directors and regional directors have evaluated very highly and commented that the course has been very useful.”

Harriet Dodd, Director of People & Culture, Plan International

Core Mediation Skills (2 day)

"We found the session very informative, well tailored to our situation and sector and delivered in a very personable and professional way. The trainer had a wealth of experience which added interest to the session, and the workbooks and resources are useful tools to support our managers in the future."

Serena Yeo, Staff Development Manager, SOAS

Workplace Mediation Conversion Course (2 day)

“I was astonished at how highly and consistently evaluated the course was. Many of the delegates have cited this as the best piece of training they have had in many years. It has energised the group as well as giving them skills and confidence in workplace mediation. Our mediators really felt they had learned something about mediation and it has given them new tools and techniques that are also relevant to family mediation. This was a large investment for us, and has exceeded our expectations."

Ian Bloxham, Manager, Bristol Family Mediation

Certificate in Mediation Skills (6 day) & Mediation Service Development

"We selected Steve Hindmarsh Ltd through a competitive process. We weren’t just looking for a good price, but for high-quality training delivered by experienced trainers. Steve Hindmarsh Ltd had the experience we needed and we felt that they offered the best overall value for money.

Since we started working with Steve Hindmarsh Ltd they have provided considerable support even beyond the contractual training and mediation services." … more.

Elayne Chapman, Personnel Manager - Training & Development, EUMETSAT.

Certificate in Mediation Skills (6 day), Advanced Training (2 day), Refresher Training (2 day)

"Steve Hindmarsh Ltd provided a flexible and bespoke service to meet the needs of Llamau's already well established service. It built on our mediator's existing learning, accreditation and award winning levels of service and took it further."

Tracey Kinsey, Mediation Manager, Llamau Ltd.

Certificate in Mediation Skills (6 day)

“Steve Hindmarsh Ltd demonstrated a flexible approach in their training provision, tailoring the course to include specific types of difficult conflict that are commonly encountered by our community mediation service. These complex areas were seamlessly incorporated and handled professionally and sensitively.

The course proved to be challenging and intensive and has benefitted the delegates not just in their mediator role but in dealing with other aspects of their professional lives. The high skill level achieved by the delegates has already been demonstrated in the local community and had a positive impact on our service delivery.

Efficient and easy communication with the trainers before and during the course helped make the arrangements incredibly easy and individual post course feedback has been invaluable for continued skills development.

Steve Hindmarsh Ltd has delivered a highly professional service with a friendly and personal touch. I look forward to an ongoing working relationship!”

Jane Blair, Manager, Wolverhampton Mediation Service.

Read feedback from learners on our mediation courses - testimonials.