Mastery and Excellence in Mediation

Simple mediation techniques and a well structured process can go a long way to resolving disputes. In more complex and entrenched conflict the level of difficulty and challenge can increase. These challenges are the beginnings of a much longer journey that can offer an unrivalled depth and breadth in both personal development and professional learning.

This course offers individual, tailored attention from leading experts. The training is delivered online with role-play actors. We were sceptical about the effectiveness of online work for mediation training. We are now able to offer the same transformational learning experiences we achieve in the training room in an online forum.

The course is available on-line at a time and date to suit - email.


Individual tailored attention from leading experts in mediation and mediation training. 

Ideally suited to experienced mediators with a history of case work and supervision. Valuable for newly trained mediators wanting to accelerate their development, competency and confidence. 

An introductory conversation will assess strengths and areas to develop for an individually tailored programme. 


Must be made in full no later than 14 working days prior to the course start date. Grant or funded delegates may pay retrospectively.


The following charges will apply if you wish to transfer your booking to a later course date:
21+ working days before a course = 0% of the course fee
6-20 working days before a course =15% of the course fee
1-5 working days before a course = 30% of the course fee
To transfer a delegate please call us on 0800 028 3866.

Substitute delegates:

You can transfer a place on a course to a substitute delegate free of charge.


The following charges will apply if you wish to cancel a course:
6-20 working days before a course = 33%
1-5 working days before a course = 50%

Cancellations must be received in writing via email to and must contain the full booking details including organisation name, booking and delegate contact details.

For full terms and conditions please see Terms and conditions page.