Upgrade to National Certificate in Mediation Skills

If you have attended a mediation short course and want to upgrade your learning to a full qualification this course provides a range of flexible options to secure the National Certificate in Mediation Skills.

As the mediation sector moves into standards and regulation the National Certificate in Mediation Skills will put you in a strong and secure position for any future regulatory requirements, recruitment opportunities, panel memberships, client requests and contract opportunities. 

All the leading UK specialist mediation training providers recommend the 6 day Certificate as the benchmark qualification for professional mediators. The course offers level 3 accreditation for 9 credits with the National Open College Network; the home of accredited mediation training for over 20 years. 

Please note costs are as follows: 5 day £1400 plus VAT, 4 day £1150 plus VAT, 3 day £1000 plus VAT, select city and duration and Add to Cart for registration, invoicing and payment options. 
DURATION
£1150.00

Bristol - Holiday Inn Filton, Filton Road, Bristol, BS16 1QX

Cardiff - Clayton Hotel Cardiff, St Mary St, Cardiff, CF10 1GD

London - 173 Euston Rd, London, NW1 2BJ

We are able to seamlessly integrate any previous accrediation you may have. We are familiar with the training models and content of all the UK leading specialist mediaiton training providers. The course offers the UK's longest standing and most widely recognised accreditation in mediaiton training.

On word of mouth recommendation we have retrained delegates and organisations who have been previously trained by several of the UK's leading specialist workplace mediation providers. This is a significant achievement given the level of satisfaction with their previous training provider. We are the provider of choice for some the UK's busiest and most experienced mediators, offering significant value and boosting both performance and motivation.

For workplace mediators, community mediators, complaints mediators and homelessness mediators who want to upgrade their short course to a full qualification. The course provides a range of choices depending on how many days training you have had, how long ago and the number of mediations since training. Please contact us to talk about your what you are looking and we can advise the best fit for you. As a general guide

  • If you have attended a 1 or 2 day training more than 12 months ago and have not mediated we would encourage you to attend 5 days.
  • If you have attended a 1 day training in the last 6 months and you have had little opportunity to mediate or use the skills we would encourage you to attend 5 days.
  • If you have attended a 2 day course in the last twelve months and mediated regularly we would encourage you to attend 4 days.
  • If you have had level 2 training we would encourage you to attend 5 days
  • If you have had level 4 training we would encourage you to attend 4 days.

If you are a fully accredited and practicing family or commercial mediator and want to move into another sector, this course can you give you an in-depth exposure to the typical cases, challenges and key issues in a new sector. 

The course is highly experiential and interactive with high levels of trainer demonstration, coaching and skills practice. The course offers insightful theory which will help you understand the psychology of conflict and help you to respond positively in complex and challenging conflicts. The course offers practical skills and techniques to help people reach resolution.

Course objectives:

  1. Understand the principles and theory of mediation
  2. Understand the psychology of conflict escalation and conflict resolution
  3. Create a safe environment within the mediation process
  4. Build rapport and trust with people in conflict
  5. Engage resistant people in a constructive process
  6. Maintain an impartial role
  7. Manage and structure the mediation process
  8. Facilitate co-operation and joint problem-solving
  9. Demonstrate anti-discriminatory practice
  10. Constructively manage difficult, conflict behaviours and strong emotions with appropriate control
  11. Strengthen sustainable resolution by addressing underlying psychological factors
  12. Assist people in conflict to achieve win-win outcomes
  13. Know when to mediate and when not to
  14. Understand your own development and support needs as a mediator

Comprehensive course materials include

  • scripts for key mediator inputs
  • question lists
  • mediation process maps and checklists
  • typical conflict challenges and model responses
  • ethical framework
  • post course study pack
  • full course assessment criteria.

On word of mouth recommendation we have retrained delegates and organisations who have been previously trained by several of the UK's leading specialist workplace mediation providers. This is a significant achievement given the level of satisfaction with their previous training provider. We are the provider of choice for some the UK's busiest and most experienced mediators, offering significant value and boosting both performance and motivation.

 

Payment:

Must be made in full no later than 14 working days prior to the course start date. Grant or funded delegates may pay retrospectively.


Transfers:

The following charges will apply if you wish to transfer your booking to a later course date:
21+ working days before a course = 0% of the course fee
6-20 working days before a course =15% of the course fee
1-5 working days before a course = 30% of the course fee
To transfer a delegate please call us on 0800 028 3866.


Substitute delegates:

You can transfer a place on a course to a substitute delegate free of charge.


Cancellations:

The following charges will apply if you wish to cancel a course:
6-20 working days before a course = 33%
1-5 working days before a course = 50%

Cancellations must be received in writing via email to training@stevehindmarsh.co.uk and must contain the full booking details including organisation name, booking and delegate contact details.

For full terms and conditions please see Terms and conditions page.

Testimonials